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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Celica Palacios

April 24, 2025

5  out of  5
rating by Celica Palacios
"Me ayudaron amablemente 👍"
We responded:
"Me alegro de que podamos ayudar. Gracias por su comentario Su Agente Nancy Navarro. "
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Ben Rojas

April 22, 2025

5  out of  5
rating by Ben Rojas
"Great insurance agency, highly recommended!"
We responded:
"Hi Ben, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Your Agent Nancy Navarro and Team."
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The Whimsy Cow

April 14, 2025

5  out of  5
rating by The Whimsy Cow
"Laura Rivera is always kind, responsive, and fast. She handles all my certificate requests quickly and efficiently. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Your Agent Nancy Navarro"
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Jose Acevedo

April 11, 2025

5  out of  5
rating by Jose Acevedo
"My expience with Nicole and the team was amazing , I would reccomend anyone looking for insurance to come ans see Nicole, This is a great office"
We responded:
"Thank you Jose for this review, please refer your family and friends to the Nancy Navarro State Farm office. "
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Mary McClanahan Thiel

April 10, 2025

5  out of  5
rating by Mary McClanahan Thiel
"Laura at Nancy Navarro's State Farm office and the rest of the staff are always professional and respond to my needs. 😊"
We responded:
"Hi Mary, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Nancy Navarro your State Farm Agent."
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tatiana robles

April 1, 2025

5  out of  5
rating by tatiana robles
"Un excelente servicio"
We responded:
"Hola Tatiana, Gracias por el buen comentario, me da gusto que la oficina de Nancy Navarro le dieron buen servicio! "
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Andrew Legenza

March 18, 2025

5  out of  5
rating by Andrew Legenza
"Nancy has handled all of my needs in a timely and fashioned manner, great agent :)"
We responded:
" Hi Andrew, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Kimberly Ziemba

March 15, 2025

5  out of  5
rating by Kimberly Ziemba
"They were great at sending the documents I needed to be sent. They were very fast at doing it. Thanks"
We responded:
"Hi Kimberly I am glad you had a great experience! Thank you for taking the time to write this review. "
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Rober Villegas

March 13, 2025

5  out of  5
rating by Rober Villegas
"Excelentes, y en atención los mejores … super atentos a tus requerimientos"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Gracias Rober por el buen comentario. Por Favor no deje de recomendar la oficina de Nancy Navarro su Agente."
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Macario Olivera

March 11, 2025

5  out of  5
rating by Macario Olivera
"Muy buena aseguranza, él personal son muy amables, te ayudan por cualquier preguntas,les recomiendo altamente. Al State Farm."
We responded:
"Gracias por tomar el tiempo de darnos 5 estrellas. Por Favor no deje de recomendarnos a sus familiares y amistades, a la oficina de Nancy Navarro State Farm. Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Daniel Escoto

March 7, 2025

5  out of  5
rating by Daniel Escoto
"Excelente servicio,en especial la Sra. Laura es súper amable y te ayuda en todas tus preguntas resolviendo cualquier dificultad con eficiente rapidez."
We responded:
"Hola Daniel me da gusto que Laura lo pudo ayudar con sus preguntas! Por favor si nos puede recomendar a sus familiares y amistades para seguro de Auto, Casa, seguro de vida. "
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Theodore Bazos

March 7, 2025

5  out of  5
rating by Theodore Bazos
"Helped me get documents even though I had a policy through a different agent"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Glad Nancy Navarro's office was able to help. "
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Ricardo Duran

March 3, 2025

5  out of  5
rating by Ricardo Duran
"Muy amables gracias no batalle"
We responded:
"Hola Ricardo me da gusto que tuvo una buena experiencia en la oficina de su agente de State Farm Nancy Navarro, por favor no deje de recomendarnos gracias "
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Andrea M

March 3, 2025

5  out of  5
rating by Andrea M
"Great group of people to work with. Everyone is very responsive to your needs & answers all questions quickly & thoroughly. You won’t find a better agency to work with."
We responded:
"Hi Andrea thank you for the review. I am glad we were able to answer your questions. Please refer your family and friends to Nancy Navarro State Farm Insurance office for Auto Insurance, Home Insurance, Life Insurance, and Business Insurance."
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dennis munoz

March 3, 2025

5  out of  5
rating by dennis munoz
"Me gustó la forma q me atendió fue muy amable y eficiente"
We responded:
"Hi Dennis thank you for the review. Please refer your family and friends to Nancy Navarro State Farm Insurance, for Auto Insurance, Home Insurance, Life Insurance, and Business Insurance."
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Brigida Sanchez

February 25, 2025

5  out of  5
rating by Brigida Sanchez
"Very helpful and efficient"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of James Wasielewski

James Wasielewski

February 3, 2025

5  out of  5
rating by James Wasielewski
"Excellent service and professional"
We responded:
" Hi James, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Nancy Navarro State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Xochitl Gomez

January 31, 2025

5  out of  5
rating by Xochitl Gomez
"Excelente servicio"
We responded:
"Hola Xochitl gracias por el buen comentario. Aqui estamos para continuar brindandole un excelente servicio!"
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jhonny gomez

January 28, 2025

5  out of  5
rating by jhonny gomez
"muy amable al atender de calidad y buen servicio muchas gracias x su tiempo"
We responded:
"Gracias Johnny, Esperamos continuar brindandole un excelente servicio! "
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jorge corro

December 2, 2024

5  out of  5
rating by jorge corro
"Very professional, efficient, and effective game me what I needed, as always. Thank you so much! Nancy Navarro & Laura Rivera."
We responded:
"Thank you Jorge for this review! Please refer your family and friends to the Nancy Navarro Agency, for Life Insurance, Auto Insurance, Home Insurance, and Business Insurance. "
Profile photo of Rebeca Valle

Rebeca Valle

November 27, 2024

5  out of  5
rating by Rebeca Valle
"Excelente servicio, me brindaron seguridad y confianza en mi transacción. Me atendieron con respeto y profesionalismo. Sin duda recomiendo State Farm insurance."
We responded:
"Hi Rebeca, thank you for leaving a review. I am glad you had a wonderful experience. Please refer your friends and family to the Nancy Navarro State Farm office for Auto Insurance, Home Insurance, Life Insurance, and Business Insurance. "
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Anonymous

November 1, 2024

5  out of  5
rating by Anonymous
"I was in desperate need of lowering my homeowner's insurance and called around to several places, but Nancy and her team were the only ones to call/email back promptly! Karina was super wonderful and responsive and helped with all of my follow up questions. The process went so smoothly and I am grateful! Highly recommend this office if you are in Elgin."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Please refer your family and friends to our office, for Auto Insurance, Home Insurance, Life Insurance and Business Insurance. "
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DZ BootCamp & nutrition

September 18, 2024

5  out of  5
rating by DZ BootCamp & nutrition
"Outstanding customer service and professionalism."
We responded:
"Thank you for your review. Please refer your family and friends to the Nancy Navarro State Farm office for Auto Insurance, Home Insurance, Business Insurance and Life Insurance."
Profile photo of Manuel Martinez

Manuel Martinez

September 12, 2024

5  out of  5
rating by Manuel Martinez
"Good agent."
We responded:
"Hi Manuel thank you for the review, please refer your family and friends, in regards to home insurance, auto insurance, business insurance and life insurance"
Profile photo of Marco A Lara (Kalany P&V)

Marco A Lara (Kalany P&V)

September 10, 2024

5  out of  5
rating by Marco A Lara (Kalany P&V)
"Good service always on time. Thank you to all team. Nancy, Laura, Karina…."
We responded:
"Hi Marco thank you for the review. Please refer your family and friends to Nancy Navarro’s office for Auto insurance, Home insurance, Life insurance and Business insurance. "